Plugged and overpacked
I love the Monte 2, it’s one of my favorites.. but the single stick I was sent by EGM was completely plugged. I understand that this is the Monte rollers error in overpacking the cigar, but this was a single that was picked out by EGM so I think that calls for greater due diligence on their part when selecting a cigar for a customer order. Especially on that costs over $30 for an individual stick. There was really no saving this cigar, even with my perfect draw tool. That being said I will continue to do business with EGM because I believe they deliver quality and will not hold this one bad experience against them.
The cigars I purchased were a Christmas gift for my husband, and he loves them!!!
Just ok. Not great. Well packaged and shipped, but all 3 cigars I have tried so far have not been close to the quality of flavor I have experienced in the past with fine Cuban cigars.
Never received ite.
Service was excellent! Answering questions before and doing a little favor to make something happen after. Many thanks,